The modern business world is driven by data and some of the most valuable is customer data. Finding the best way to satisfy customers requires studying their needs and that means analyzing the data ...

A key step in the assessment cycle is gathering and analyzing evidence. Employing the appropriate data collection techniques for assessment is an important step in this process. Faculty and staff are ...

When instructors teach, whether intentionally or not, they evaluate their courses. Evaluation may occur informally, based on their opinions of how the course went, reflections on what worked well, and ...