In our modern world filled with distractions, are you really listening? No judgment, but here's how to master the art of this ...

When I first became a manager, I was advised by a trusted mentor–“Above all else, make the time to listen to your staff.” Whether over a cup of coffee, a designated “open-door” policy, or whatever ...

"Hearst Magazines and Yahoo may earn commission or revenue on some items through these links." How many times have you nodded along during a conversation, only to realize you didn’t absorb a single ...

Better relationships rarely hinge on the perfect speech. They are built in the quiet moments when one person feels genuinely ...

Good listening. In the past, I have put most of the responsibility on the listener to use reflection, curiosity and detachment from one's own agenda as tools for drawing out a speaker and ...

“I have a difficult question we need to discuss,” a client emailed my colleague and I requesting an immediate phone call. Once on the call, the client asked the question, and one of us jumped in ...

A new study published in the Journal of Positive Psychology finds that listening carefully and attentively increases the level of humility in any conversation, resulting in a positive feedback loop of ...