Dmytro Lazarchuk is a co-founder and CEO of Relokia with over 8 years of experience in digital marketing and data migration services. It may come as a shock (or not) to learn that some companies ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which, when you call their phone number to see why your internet is out, directs ...

We believe mobile operators that pay scant attention to customer service will suffer in the marketplace. Jim’s example of poor service began almost a year ago when he went to AT&T Wireless’ Web site ...